What is wet?
Which materials and adjacent spaces will be checked for moisture?
Guide / First steps
Water where it should not be? Start with safety.
You do not need to diagnose every wet material in the first few minutes. Protect people, stop the source if safe, and record what happened before the cleanup conversation.
The displayed quote control is inactive. Use the guides to prepare for a qualified assessment.
01 / First minutes
Keep people out of hazardous areas.
Floodwater, sewage, electricity and sagging materials each change what is safe to do.
1. Stay out of standing water near outlets, appliances or an electrical panel. Seek qualified help to disconnect power if needed.
2. If the source is a plumbing line and you can reach the shutoff safely, stop the water. Leave roof and storm entry to qualified help.
3. Keep children and pets away from floodwater or sewage. Follow official alerts during a storm.
EPA’s flooded-home guidance explains reentry, contamination and cleanup precautions. Do not use this page in place of emergency instructions.
02 / Before moving things
Make a useful record.
Good documentation helps the restoration conversation and any insurance inquiry.
01 Photograph each affected room and the water source if visible.
02 List affected flooring, walls, cabinetry and contents.
03 Note when the loss was discovered and what shutoff or temporary steps were taken.
04 Save receipts and ask your insurer how they want damage documented.
03 / The quote conversation
Ask what happens after visible water is gone.
Extraction and drying are related stages. A clear scope should name each.
How will it be dried?
What equipment, access and monitoring are proposed?
What is excluded?
Does the scope exclude plumbing, reconstruction or contaminated-water work?